Romco e-Catalogue 2019

32 Washr oom Care Regardless of your industry and whether your company is big or small, the state of your restroom can make or break a customer’s experience. A clean restroom encourages positive feelings in customers about your business. This is because customers can associate the cleanliness of your company’s restroom with the cleanliness of your entire business. This is especially true if you’re a restaurant owner. Recent studies have shown that 75% of adults wouldn’t return to a restaurant with a dirty restroom. This means a clean restroom can lead to repeat business and higher earnings. What exactly creates a negative washroom experiences? One of the top responses was unpleasant odours (57%). Unpleasant odours rank even higher than slippery floors and overflowing trash cans. Odour control For the majority of restrooms, urine is the main source of odour. This odour is actually caused by bacteria that has grown by using urine as a food source. As the bacteria grows, so does the odour. Cleaning crews should disinfect restrooms daily, using an acid neutralizer to remove urine from floors. Grout, including floor and wall grout, is a perfect place for the bacteria to grow, so cleaning crews should pay close attention to these areas. In restrooms where poor airflow is a problem— generally, most restrooms — a deodorizer can help. Choosing the right type of deodorizer, as well as the method of deodorizing, is an important part in addressing restroom odors. Eliminate Complaints Clean, fresh smelling restrooms can lead to happier customers, which reduces the quantity of complaints against your establishment. A clean facility shows your company’s dedication to all phases of the customer service experience. In the modern age, all it takes is one internet blogger to comment on the state of your company’s toilets to discourage other customers from frequenting your establishment. Healthier Good restroom hygiene practices eliminate the transfer of sickness and disease among employees, reducing absenteeism and associated losses in revenue and productivity in the workplace.